ConnectingYouNow ITSM Dashboard

Comprehensive IT Service Management Analytics and Operations

CAB Automation Rules

Automated Change Advisory Board decision-making and workflow optimization

Changes Auto-Approved
127

+12%

68% of total

CAB Meeting Time Saved
63.6h

+8.2h

45% of total

Average Approval Time
2.4h

-3.6h

-60% of total

Rule Success Rate
94.8%

+2.1%

95% of total

Auto-approve low-risk standard changes
Automatically approve standard changes with low risk score and complete documentation
Standard Changes
active
Trigger Condition:
Change Type = Standard AND Risk Score < 3 AND Documentation Complete = True
Automated Action:
Auto-approve and schedule for next maintenance window
96%
Success Rate
127
Times Triggered
127
Approvals Saved
38.1 hours
Time Saved
Last triggered: 2024-01-15 14:23
Escalate emergency changes to CAB chair
Immediately escalate emergency changes to CAB chair for expedited review
Emergency Changes
active
Trigger Condition:
Change Type = Emergency AND Priority = Critical
Automated Action:
Notify CAB Chair + Send SMS + Create urgent review meeting
100%
Success Rate
8
Times Triggered
0
Approvals Saved
2.4 hours
Time Saved
Last triggered: 2024-01-14 09:15
Auto-reject incomplete change requests
Automatically reject changes missing required documentation or approvals
Quality Control
active
Trigger Condition:
Required Fields Missing OR Technical Approval = Pending > 48 hours
Automated Action:
Auto-reject with detailed feedback and resubmission instructions
94%
Success Rate
43
Times Triggered
43
Approvals Saved
12.9 hours
Time Saved
Last triggered: 2024-01-15 16:45
Schedule routine maintenance changes
Automatically schedule routine maintenance changes for approved maintenance windows
Maintenance Changes
testing
Trigger Condition:
Change Type = Routine Maintenance AND Maintenance Window Available
Automated Action:
Auto-schedule for next available maintenance window + Notify stakeholders
89%
Success Rate
34
Times Triggered
34
Approvals Saved
10.2 hours
Time Saved
Last triggered: 2024-01-15 12:30
Risk assessment automation
Automatically calculate risk scores based on change attributes and historical data
Risk Assessment
inactive
Trigger Condition:
New Change Request Submitted
Automated Action:
Calculate risk score using ML model + Assign to appropriate approval workflow
0%
Success Rate
0
Times Triggered
0
Approvals Saved
0 hours
Time Saved
Last triggered: Never